COVID-19 (coronavirus) is having a significant impact on the lives of all of us in the UK.
We are committed to working closely with you, to manage what is uncharted territory for us all, and are aligning our actions with the guidelines issued by the government of the United Kingdom and health authorities. We are open for business and supporting all sorts of customers as usual with enhanced precautions, and our team is fully able to work with the precautions we have put in place.
In the meantime, if we can help you in anyway, please call or email the Shrinkit Ltd office. We’d also like to hear from you on how your company or business is responding so that we can work together to support each other.
Please note that our carrier partner have now implemented the change to support "social distancing" and minimise the risk to our customers and staff. APC have temporarily relaxed the requirement of Clause 5 (2) of The APC Terms and Conditions of Carriage and will be adopting the NO CONTACT DELIVERY PRACTICE. in order to protect the safety of both consignees and delivery drivers. Consignees will not be required to personally sign the ePOD device or hard copy document, but will be required to provide their name verbally to the delivery driver whereby the driver will include this on the delivery record. Whereby a customer refuses to provide their name, the consignment will not be left with them but fall under the ‘refused goods’ process.
To ease pressure on the delivery drivers maximise delivery capabilities, we are temporarily suspending all 0900 service options - effective 18th March 2020
We wish you all the very best through these unusual times and look forward to moving beyond the current situation we all find ourselves in.